The Best Practices workgroup has been charged with evaluating and recommending a Best Practices policy for the City of Amarillo. One of the goals is that all departments will operate under a Best Practices policy to ensure the most efficient and proactive response to customer queries and needs.
During the initial assessment period, each department will gather information regarding current practices versus best practices. This includes gaining a complete understanding of fiscal impacts and knowledge of staffing needs, accreditations, etc. Ultimately, each department will determine its best practices and accreditation processes to implement.
The initial assessment process for best practices will be completed by Sep. 30, 2016 and departments will prepare a plan to accommodate the accreditation processes and/or implementation of those best practices by Dec. 30, 2016.